Upsell: late check-out, private chef, event decor
Program for returning guests and direct bookings
All processes are standardized and documented. You see everything in your personal reports; key KPIs come in a monthly digest.
Transfers, scooter/car rental, tours, in-villa spa (partner rates)
Monthly reports: revenue, expenses, occupancy, ADR
Transparent payouts to your account, closing docs
Consulting on taxes/permits with local advisors
PMS / Channel Manager setup, calendar and rate sync
Operations & Guest Service
Daily cleaning, laundry, and linen change to hotel standards
Maintenance: electrical, plumbing, pool, garden
Guest standards kit: welcome drink, house rules, inventory control
Check-in / check-out and guest communications 24/7 (WhatsApp/Telegram)
Dynamic pricing by season, demand, and competitors
Professional photos/video, drone, texts in EN/ID/RU
Review and rating management, promos and special offers
Listing creation and management on Airbnb, Booking, Agoda, etc.